Erick Bickett
Fix Auto
CEO
Erick Bickett, CEO of Fix Auto highlights the benefits of immediate feedback on orders submitted through uParts:
One of the things that uParts does that’s a great example of immediate user feedback is the PPIs. You know, 20 seconds I get PPIs back. For the user, which is the Repair Planner in our case is ordering the parts. So, we might have a parts man receive and all that kind of stuff but the repair planner is just freshly with the vehicle, he’s finishing up the file. He's going to up lock and load and upload this thing to get the PPIs back just like that... That's the kind of thing I'm talking about. That’s like wow!